Shipping Information

Last Updated: February 24, 2026

Shipping Information

Delivery Areas

We currently deliver throughout the Republic of Guinea, with priority coverage in Conakry and major regional cities.

Delivery Times

• Conakry: 1-3 business days
• Regional cities: 3-7 business days
• Rural areas: 7-14 business days

Delivery times are estimates and may vary based on product availability and logistics conditions.

Shipping Fees

Shipping fees are calculated based on:

• Delivery destination
• Product weight and dimensions
• Vendor and shipping method

Exact fees are displayed at checkout.

Order Tracking

You can track your order at any time via:

• Your customer account on the Platform
• SMS/email notifications
• The order tracking page

Receiving Your Order

• Check the package condition upon receipt
• Report any damage to the delivery person immediately
• Contact customer service within 24 hours if there's an issue

Contact

For any questions about shipping:
Email: support@batigui.com
Support: 7 days/week – 24 hours/day