Privacy Policy
Last Updated: February 24, 2026
Welcome to BATIGUI 224.
We greatly value your trust and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website, mobile application, and related services (hereinafter the "Platform").
By accessing or using the Platform, you accept the terms of this Policy.
1. Information We Collect
1.1 Personal Data
We may collect the following information:
- First and last name
- Email address
- Phone number
- Delivery and billing address
- Official identification document (as part of KYC or vendor registration if necessary)
- Payment information (processed through secure third-party providers — Mobile Money, bank cards, etc.)
1.2 Account and Transaction Information
- Login credentials and information
- Order history, invoices, and returns
- Communications with customer service
1.3 Vendor/Supplier Information
- Company name and registration documents (RCCM, NIF, etc.)
- Guinean tax identifiers
- Bank or Mobile Money details for payments
1.4 Automatically Collected Data
- IP address
- Browser and device information
- Cookies and usage data
- Pages viewed and browsing duration
2. Use of Information
We use your data to:
- Create and manage user accounts
- Process orders, payments, and deliveries
- Provide customer service
- Manage vendor integration and payments
- Improve user experience
- Send transactional and promotional communications
- Prevent fraud and secure the Platform
- Comply with legal and tax obligations in the Republic of Guinea
3. Information Sharing
We never sell your personal data.
We may share certain information with:
- Service providers (payment, hosting, logistics)
- Vendors, for order fulfillment
- Guinean administrative or judicial authorities when required by law
- In case of merger, acquisition, or asset transfer
All partners are subject to strict confidentiality obligations.
4. Cookies
We use cookies to:
- Remember your preferences
- Analyze traffic
- Optimize performance
You can disable cookies through your browser, but some features may be limited.
5. Data Security
We implement appropriate security measures:
- SSL encryption
- Secure servers
- Restricted data access
However, no digital platform is completely secure.
6. Data Retention
Data is retained only:
- For the provision of services
- To comply with tax and legal obligations in Guinea
- To resolve potential disputes
7. User Rights
In accordance with applicable data protection principles:
You may:
- Access your data
- Correct or update it
- Request deletion of your account (subject to legal obligations)
- Withdraw your consent to marketing communications
Contact: support@batigui.com
8. Third-Party Links
The Platform may contain links to third-party sites. BATIGUI 224 is not responsible for their practices.
9. Protection of Minors
Our services are not intended for persons under 18 years of age.
10. Legal Compliance
This Policy complies with:
- Laws in force in the Republic of Guinea
- The Guinean Civil Code and Commercial Code
- Applicable tax and digital obligations
- GDPR when applicable (international customers)
11. Modifications
We may modify this Policy at any time. The update date will be changed accordingly.
12. Contact
BATIGUI 224
Address: Kipé, Commune of Ratoma, Republic of Guinea
Email: support@batigui.com